Radiant Policy & Procedures

Artificial Intelligence (AI) Use Policy

Effective Date: June 1, 2026 Prepared by: Surya, CEO, Radiant Health Institute
Radiant Health Institute is committed to operating with full transparency in all aspects of our programs, communications, and administration. This policy exists not just to satisfy a compliance requirement, but to clearly communicate the values behind how and why we use AI at Radiant, what that means for the integrity of your education, your student data, and your coaching development, and why access is at the center of every decision we make about technology.
Why AI at Radiant

This Is About Access. Full Stop.

The coaching profession has historically required learners to show up on someone else's schedule, in someone else's timezone, at someone else's pace. That model works for some people. It excludes many others.

At Radiant, we use AI intentionally and thoughtfully to dismantle that barrier. We have built AI-powered practice tools that allow busy leaders, caregivers, neurodiverse learners, and anyone whose life does not fit a fixed class schedule to develop their coaching skills on their own terms, at their own pace, whenever they are able to show up.

This commitment is also personal. As a disabled founder, there are days and seasons when working on someone else's timeline is simply not possible. Radiant was built to reflect a different model: one where access is not an afterthought but the foundation. AI is one of the tools that makes that real.

Using AI at Radiant is not about cutting corners. It is about making sure that rigorous, high-quality coaching education is available to people whose lives are full, whose bodies are variable, and who deserve flexibility without sacrificing depth.

ICF Alignment: This policy is informed by the 2025 ICF Code of Ethics, which now explicitly requires disclosure when AI tools are used in ways that interact with client or student information. Radiant takes this standard seriously and applies it across all levels of our organization.

01Our Guiding Principles

Radiant's use of AI is guided by four non-negotiable principles. These apply to leadership, faculty, trainers, mentor coaches, and students alike.

Access First

AI exists at Radiant to expand access to learning, not to replace human connection or judgment. Every AI tool we build or use is evaluated through the question: does this make quality coaching education more available?

Transparency

We disclose when and how AI is used in our operations. We do not obscure AI involvement in communications, content, or learning tools.

Human Judgment First

AI supports our work. It does not replace human judgment in any decision that affects a student's learning, assessment, evaluation, or wellbeing.

Data Protection

No personally identifiable student information, session content, or coaching practice material is entered into any AI tool. Student privacy is non-negotiable.

02How Radiant Uses AI

AI-Powered Practice and Learning Tools

Radiant has developed AI-powered tools specifically designed to give students access to coaching skill practice outside of scheduled live sessions. These tools allow students to:

  • Practice core coaching competencies at any time, without waiting for a scheduled class or session
  • Receive structured, scenario-based coaching practice that reinforces ICF competency alignment
  • Prepare for credentialing with confidence using tools designed around diverse learning styles, including neuro-inclusive approaches that do not require linear or timed engagement
  • Engage with their learning in the moments and ways that work for their actual lives, whether that is early morning, late at night, during a health flare, or between meetings

This matters because leaders are busy. Our students are executives, entrepreneurs, caregivers, and practitioners who are already carrying full lives. Requiring every skill-building moment to happen in a live session is a structural barrier. Our AI practice tools remove that barrier without removing the rigor.

Administrative and Operational Support

  • Drafting and refining internal communications, templates, and policy documents
  • Supporting content research, scheduling, and organizational processes
  • Generating first drafts of marketing and educational content, which are always reviewed, edited, and approved by Radiant leadership before use
  • Summarizing publicly available information for program development purposes

What AI Does Not Do at Radiant

AI is never used for the following at Radiant
  • Generating or contributing to student coaching evaluations, assessments, or mentor coaching feedback
  • Creating or modifying student performance records, completion documentation, or ICF hour logs
  • Making decisions about student eligibility, remediation, or program standing
  • Processing, analyzing, or storing any student personal data, session recordings, or coaching practice submissions
  • Communicating with students in a way that is not clearly identified as automated
  • Replacing the professional judgment of faculty, mentor coaches, or program leadership

03Who AI-Powered Learning Is Built For

Radiant's AI-powered learning tools were built with specific people in mind. If you see yourself in any of the following, these tools were made for you.

Busy Leaders

Your schedule does not have a lot of white space. AI practice tools mean your coaching development does not have to wait for the one hour a week that happens to be free.

Neurodiverse Learners

Not everyone learns best in a live, linear, timed format. Our tools are designed to support different ways of processing, practicing, and integrating new skills.

Disabled and Chronically Ill Students

Some days are not good days. Our tools allow you to engage with your learning when your body and capacity allow, without falling behind or missing out.

Global and Time-Zone Diverse Students

Radiant serves students across time zones. AI-powered asynchronous practice means your geography does not determine your access to skill development.

04Faculty and Trainer AI Use Standards

Permitted Uses

  • Using AI for personal session preparation, resource research, or administrative organization, provided no student data is involved
  • Using AI-assisted tools for scheduling, note formatting, or general productivity, where no identifiable student information is entered

Disclosure Required

  • Any faculty member who uses an AI tool in preparing materials that will be delivered directly to students must disclose this to Radiant leadership in writing
  • Any AI-assisted content shared with students must be identified as such within the material or in the accompanying communication

Strictly Prohibited

  • Entering student names, contact information, session content, or coaching recordings into any AI platform
  • Using AI to generate mentor coaching feedback, session observation notes, competency review forms, or any evaluation documentation
  • Using AI to make or support assessments of student coaching competency
  • Using AI tools that have not been reviewed for data privacy compliance when any student context is involved

In alignment with the 2025 ICF Code of Ethics: faculty who coach privately and use AI tools in any part of that practice must disclose this to their individual clients in accordance with ICF standards. This applies to all faculty regardless of whether the coaching is conducted under the Radiant banner.

05Student AI Use Standards

Radiant recognizes that AI tools are part of the professional landscape students will navigate as coaches. Our standards are designed to support critical engagement with AI while protecting the integrity of your coaching development and your credential pathway.

Permitted Uses

  • Using Radiant's AI-powered practice tools as designed, for competency development and exam preparation
  • Using AI for general research, learning support, or exploring coaching concepts outside of assessed work
  • Using AI tools to support business development, marketing, or administrative tasks in your personal coaching practice
  • Engaging with AI as a subject of discussion within the program, including exploring its ethical implications in coaching contexts

Not Permitted

  • Submitting AI-generated reflections, coaching session write-ups, or self-assessments as your own work
  • Using AI to generate or embellish coaching hour logs, mentor coaching records, or any documentation submitted to Radiant or ICF
  • Entering client or practice partner names, session content, or identifying information into any AI platform
  • Using AI during live assessments, coaching demonstrations, or performance evaluations

AI in Your Coaching Practice

As you develop your coaching practice, you may choose to use AI tools in administrative or business capacities. Radiant encourages thoughtful, ethical engagement with these tools. In alignment with the 2025 ICF Code of Ethics, you are required to disclose to your clients any use of AI tools that involve their data or session content, including transcription tools, storage systems, or analysis software. This is not optional. It is an ICF ethical standard and a standard Radiant expects all graduates to uphold.

06Data Privacy and AI Tools

  • No student personally identifiable information (PII) is entered into any AI platform, including names, contact details, demographic information, or health-related disclosures
  • No coaching session content, recordings, or transcripts involving students or their practice clients are processed through AI tools
  • AI tools used by Radiant for operational purposes are selected with data privacy in mind and are used only for non-sensitive, non-student-specific tasks
  • Radiant does not use AI tools that train on user inputs in ways that could expose organizational or student information

07Transparency Commitment

Radiant is committed to ongoing transparency about how AI tools evolve within our organization. As AI capabilities and ICF guidance continue to develop, this policy will be updated to reflect current practice. Students, faculty, and stakeholders will be informed of any material changes to how AI is used at Radiant.

If you ever have a question about whether something was AI-assisted, you are welcome and encouraged to ask. Transparency is not just a policy at Radiant. It is a value.

08Reporting Concerns

If you believe that AI has been used in a way that is inconsistent with this policy, including in the assessment of your work, the generation of feedback you received, or the handling of your personal data, please report your concern to:

📧 [email protected]

All concerns will be reviewed under Radiant's Disciplinary Procedures, Grievances, and Appeals Policy. Retaliation for raising a concern in good faith is strictly prohibited.

09Policy Review

Given the pace of change in AI technology and ICF guidance, this policy will be reviewed every six months and updated as needed. The most current version will always be available on Radiant's policies page.


Questions About This Policy?

For questions about how AI is used at Radiant, or to report a concern, reach out directly.

📧 [email protected]

📧 [email protected]  (for concerns and disclosures)